EY recently released its second Global Responsible AI Pulse survey results, building off the firm’s findings from its June survey, the first in the series. The latest survey shows that organizations embracing AI responsibly are seeing improvement in revenue, cost savings, and employee satisfaction—areas in which EY’s global chief innovation officer, Joe Depa, says “AI-related gains have been most elusive” in his analysis of the survey results.
EY defines the responsible AI journey as a three-step approach, starting with communication, moving through execution, and finishing with governance. According to the survey results, communication effectively leads the way when it comes to responsible AI implementation, with eighty percent of respondents saying they’ve defined a clear set of responsible AI principles and seventy-six percent saying they’ve communicated responsible AI principles to employees. From one step to the next, Depa says the drop-off is minimal, with the percentage of companies practicing each step declining only a few percentage points when they move to the next.
Overall, as the survey results show, AI implementation across industries is becoming more responsible but with much ground to gain in a few key areas. To dig in further, check out Depa’s analysis, titled “How Can Responsible AI Bridge the Gap Between Investment and Impact?” at www.ey.com/en_gl/insights/ai/how-can-responsible-ai-bridge-the-gap-between-investment-and-impact.
Source: Joe Depa. “How Can Responsible AI Bridge the Gap Between Investment and Impact?” EY Insights, October 8, 2025. www.ey.com/en_gl/insights/ai/how-can-responsible-ai-bridge-the-gap-between-investment-and-impact.
